Note — Dec 09, 2018

The Material of Outcomes

Only the slides but enough in there to be very much worth a read. Systems, service design, outcomes, thingness, organizations as conversations…

Also, I didn’t know the platform Linn Vizard used: Notist. Interesting.

Outcomes are not linear; they are dynamic, and are being produced at all stages of design process. […]

Complex systems and service work is never done. There is no mission accomplished.